FAQ

Frequently Asked Questions
earthhello@scoobysfarm.com phone 954-330-3473

KNOWLEDGE BASE

Get what you need to know answered in our knowledge base.

Timely Support

We try to always respond to farm member inquiries in the timeliest manner possible.

Contact Us

Message us either by email or through our multiple social media channels.

Please let us know how we can help.

Call Us

Call us at any time. We hope our website can answer your questions but we also know the value of speaking to a human being!

Messages left after hours will be returned on the next business day.

YOUR ACCOUNT

Your online purchases and signatures are made over a secure network and your account information is never shared. Your security is our priority.

PICK-UP POINTS

We offer free delivery to all of our 4 pick-up points for your convenience. Please let us know if you would be interested in hosting a drop-site at your home or business! Pick-up points listed below:

Farm Store – Davie, Florida

Fort Lauderdale – At Auggie’s Doggies, the corner of Andrews and Davie Rd.

East Boca Raton – Behind Mizner Park

West Boca Raton – At the corner of 18th St. and Turnpike

You may specify at check-out the location at which you would like to pick-up your products.
We also offer home delivery, depending on your location, for $15.

Our website is SSL certified so that your purchases are secure. SSL (Secure Sockets Layer) is a standard technology behind establishing an encrypted connection between our web server  and your web browser. We offer online credit card processing provided by Square as well as a Pay-Pal check-out option. In-store purchases are processed through Square with chip reading technology.

We offer a vast variety of products to meet our farm member needs. We are always looking to add more all-natural, locally-sourced products. Let us know if you or someone you know is interested in hosting their unique products at our store.

Our desire is to provide farm members with delivery services that meet their needs. Check our list of pick-up points listed on this page to find the location nearest you. We deliver free-of-charge to pick-up points on Thursdays and products must be picked up from 3-6pm at all locations. Door-step delivery is $15 depending on location.

Android Pay & Apple Pay available!

Other resources

About The Company

Sign up to become a member of our CSA through our sign up tab at the top of the home page. This will allow you to agree to our terms and conditions and register. Only farm members can make online and/or in-store purchases and there is no membership fee. We will provide new members with a paper copy of our membership details and product prices.

We provide our farm members with USDA Certified Organic fruits and vegetables from an organic supplier. We always try to find locally-sourced, organic produce when available. We also feed all our animals with USDA Certified Organic feed from New Country Organics.

OUR PRODUCE

Our chickens are fed only organic and soy-free feeds. They are raised with lots of space to roam free!

Customer satisfaction is our priority. We pride ourselves in providing quality produce and service. Please contact us if you are not 100% satisfied with our products or services and we will do our best to accommodate accordingly. Please note that all of your purchases and contributions go to helping sustain the farm. When you purchase 4-week or 13-week shares, you are helping to provide our animals with food and our plans for expansions in the future in order to offer you, the member, more farm-raised products.

Even though we whole-heartedly believe in a balanced diet we understand that each of our farm members are unique and we strive to provide a variety of products to meet members dietary differences. We sell, The Ella, which is strictly a fruit box as well as meat and dairy items.

STILL CAN’T FIND WHAT
YOU’RE LOOKING FOR?

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(954) 330-3473